Whether you want to know about a shipment you have sent or a shipment that is on its way to you, you can find out where it is on this page and what is happening on the way.

Tracking by shipment- or reference number

ex. CT123456789NO

Frequently asked questions about track & trace

  • My parcel has not arrived. What could be the reason for this?

    Your cargo could be delayed because, for example, the incorrect address was used, a P.O. Box was used instead of a street address, defective packaging, insufficient documentation for customs clearance, or that a part of the company name sounds like a private person (in order to avoid this, you can use the words 'company', 'AB' or similar).

    If you are a private person and are due to receive a parcel that has not arrived, contact the company from which you are to receive the parcel.

    If you are a customer of Bring and have sent a parcel that has not arrived, please perform a search via Mybring first. If you require further assistance, you can contact us at or call +45 70 28 60 70 and we can help you.

  • What do I do if my parcel is damaged or delayed and I want to complain?

    If a shipment is damaged, delayed or lost as a result of Bring's handling, you can submit a complaint. Fill in the form and we will contact you. If, as a private person, you want to complain about a parcel sent with Bring, you must submit your complaint to your supplier.